In a week which has seen Eon increase its electricity prices to business customers yet again, you wonder how many more increases the beleaguered small business owners will be able to absorb before bursting. Although this increase is less than 4% it represents an irritant which sees one or another of one of the six main energy providers adjusting their prices upwards every month.
The Regulator has already instructed a team of independent accountants to investigate into the way that the main energy providers conduct their business. Although the results of their deliberations won’t be known for several months, surely the energy providers have realised that they have been put on notice. They can’t continue to create difficulties for businesses throughout the UK without being brought to account.
In a world where business owners need to have all their wits about them in order to keep their businesses afloat, electricity and gas are basic necessities required by every company. There has to be a way to provide heat and light, let alone power the myriad of electric appliances without which no company – or home – can manage. Yes, we know of programmes where families manage without gas and electricity – however they require coal and other alternative energy sources.
It surely should be a given right to have basic necessities provided at an affordable figure. We know that small companies and shops are closing at an alarming rate where thriving villages have been turned into nothing but ghost towns. People can’t buy provisions, the village school has closed and the post office has disappeared. Whilst these are, to a certain extent, caused by the huge supermarkets taking trade away from the independent retailers, another reason for these closures is in the high overheads being incurred in order to keep village shops and small businesses trading.
Small businesses want to make a profit – absolutely, but they are not wanting to be greedy. What they want is to make enough of a profit to sustain their family. Once any staff members have been paid and the running costs allocated, the business owner needs to be able to house, feed and clothe his family – and of course, pay his energy bills!
The provision of energy is a wonderful thing, and where would we be without it? We are all aware of the cost implications in giving us clean, safe gas and electricity. There is a huge mountain of costs and organisation necessary to bring gas into a small village where they have previously managed without it. Yes, they have managed, but in a progressive society where everything evolves and moves forward (hopefully) they are entitled to receive the same facilities as other communities.
Instead of always thinking about profits, perhaps the big six energy providers should concentrate on being a service industry. They want to survive so perhaps it’s time for them to provide a better service.
Any other business receiving as many complaints as they have, and still are receiving, couldn’t continue to remain in business – perhaps that’s something to consider.
